FAQ

1. Are your Dior Sauvage products authentic?

Yes, all our products are 100% authentic and sourced directly from authorized distributors or Dior itself. We guarantee the originality of every item sold.

2. What types of Sauvage products do you carry?

We offer the full Sauvage range, including Eau de Toilette, Eau de Parfum, Parfum, Elixir, and grooming products such as aftershave, deodorant, and shaving gel.

3. How long does shipping take?

Shipping times depend on your location:

• Domestic orders: 3–7 business days

• International orders: 7–14 business days
  Express shipping options are also available at checkout.

4. Can I return or exchange a fragrance?

We accept returns within 14 days of delivery for unused, unopened items. Due to hygiene regulations, we cannot accept used or opened products unless they are defective. See our Refund Policy for more details.

5. Do you offer gift wrapping or messages?

Yes! You can select gift wrapping at checkout and include a personalized message for any order.

6. How do I know which Sauvage version is right for me?

Each version of Sauvage offers a different intensity and character:

• Eau de Toilette: Fresh, bold, and energetic

• Eau de Parfum: Warm, sensual, and deeper

• Parfum: Smooth and rich with strong longevity

• Elixir: Intense, spicy, and luxurious

Feel free to contact us for personalized fragrance recommendations.

7. Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email so you can follow its progress in real time.

8. What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. All payments are processed securely.

9. Is my information safe on your website?

Absolutely. Our website uses industry-standard encryption and security protocols to protect your personal and payment information. View our Privacy Policy for more info.

10. How can I contact customer service?

You can reach us anytime via:

• Email: support@dior-sauvage.com